:root{--brand: #e42529;--brand-ink: #c41a1e;--brand-soft: #fdecec;--brand-text: #d41f23;--sky: #1f9ad6;--sky-soft: #e6f4fb;--jio: #6466ff;--bg: #f6f7f9;--surface: #ffffff;--surface-2: #f9fafb;--surface-3: #f1f3f6;--line: #e6e8ec;--line-strong: #d5d9df;--text: #11151c;--text-2: #4a5260;--text-3: #687080;--focus: #1f9ad6;--ok: #13804b;--ok-soft: #e7f5ee;--warn: #a8620a;--warn-soft: #fdf3e2;--bad: #c22b2f;--bad-soft: #fdeceb;--info: #2457c5;--info-soft: #eaf0fd;--wa-bg: #efeae2;--wa-in: #ffffff;--wa-out: #d9fdd3;--wa-ink: #111b21;--wa-meta: #667781;--wa-link: #027eb5;--wa-head: #075e54;--radius: 12px;--radius-sm: 8px;--radius-lg: 16px;--shadow-sm: 0 1px 2px rgba(16, 24, 40, .05);--shadow: 0 1px 3px rgba(16, 24, 40, .06), 0 1px 2px rgba(16, 24, 40, .04);--shadow-lg: 0 12px 32px rgba(16, 24, 40, .12);--nav-w: 248px;--top-h: 64px;--font: "Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans", "Noto Sans Devanagari", 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tr.click{cursor:pointer}.table tr.click:hover td{background:var(--surface-2)}.table .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}.person{display:flex;align-items:center;gap:10px;min-width:0}.person b{font-weight:600;display:block}.person small{color:var(--text-3);font-size:12px}.score-pill{display:inline-flex;align-items:baseline;gap:2px;font-weight:700;font-variant-numeric:tabular-nums;padding:3px 9px;border-radius:999px;font-size:13px}.score-pill small{font-size:11px;font-weight:600;opacity:.7}.score-pill.hi{background:var(--ok-soft);color:var(--ok)}.score-pill.mid{background:var(--warn-soft);color:var(--warn)}.score-pill.lo{background:var(--bad-soft);color:var(--bad)}.score-pill.na{background:var(--surface-3);color:var(--text-3)}.spark{width:72px;height:22px}.conv-list{display:flex;flex-direction:column}.conv-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 16px;padding:16px 20px;border-bottom:1px solid 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